We are aware that you may have concerns over disclosing information about yourself to us. This Privacy Statement explains, amongst other things, what information we collect about you on this website and the reasons for this.
Our primary aim in collecting personal data is to provide you with information which you have requested e.g. brochure.
We also collect information for statistical purposes and to offer you more information about products, services and special offers that may be of interest to you.
Information we collect
Information from you when you fill out a form on our site i.e. name, email, address,telephone. This information is then used either to contact you to respond to your queries, or send you information that you have requested from our site i.e. RGK product range brochure by post.
Monitoring how long a user spends on the site and which pages he/she visits - this helps us evaluate the use of different parts of the website
As a rule, we don't link IP addresses to anything that can identify you personally, ensuring you can remain anonymous. Nevertheless, we will attempt to use IP addresses to identify a user when we feel it is necessary to protect our services and other users.
Your personal details will be kept confidential and will only be used to send you information on RGK, its products and services. In accordance with the Data Protection Act, we require your consent by submitting your details in the above form in order to hold your personal details within our systems. Your details will not be passed on or given to anyone by RGK without your permission. All employees who have access to your information or are associated with the handling of that data are legally obliged to respect your confidentiality.
The website uses various forms to enable you to request information about our products and services.
In some cases you will need to provide us with information such as your name, e-mail address and delivery address.
Any personal data we collect is designed to allow us to:
Give you access to, and to provide you with, the right kind of information related to your enquiry
Enable us to compile statistical information for regulatory or business purposes
Send you periodic emails about our products, services and/or promotions that may be of interest to you.
If at any time you would like to unsubscribe from receiving future emails from us, we include detailed unsubscribe instructions at the bottom of each email. If you request further information or contact us we may keep a record of that correspondence and incorporate the information it contains into our database(s), which we will keep secure in accordance with the requirements of the Data Protection Act.
We will not transfer your personal data to any third parties unless:
We have your consent to do so
The third party is our subcontractor or a member of our group of companies, who is processing personal data on our behalf securely and in accordance with our instructions or it is otherwise authorised under the Data Protection Act
Third party sites
RGK Wheelchairs Ltd, Unit 108 a/b/c Ring Road, Zone 2, Burntwood Business Park, Burntwood, Staffordshire WS3 7JQ